Shipping policy

Dispatch Times

• Orders placed by 1pm (Monday–Thursday) and 11am (Friday) are dispatched the same day.

• Orders placed after these times will leave us the next working day.

• We do not dispatch on weekends or public holidays.

Retail Customers Shipping Options (UK)

• Standard Delivery (2–3 working days, tracked) – £3.99 (Royal Mail 48)

• Next Working Day (Mon–Fri) – £5.49 (Royal Mail 24 or Parcelforce)

• Express Delivery (20kg+, 1 working day) – £9.99 (Parcelforce)

• Highlands, Islands & Northern Ireland (2–4 working days, 20kg+) – £18.99 (Parcelforce)

• Free Mainland UK Delivery – Orders over £150 (Royal Mail 24 or Parcelforce)

• Free Highlands & NI Delivery – Orders over £250 (Royal Mail 24 or Parcelforce)

• Collection – Free, ready 3 hours after order (Blackpool warehouse)

Trade Customers Shipping Options (UK)

• Next Working Day Courier – £9.99 (0–120kg, Royal Mail 24 or Parcelforce)

• Highlands, Islands & Northern Ireland – £24.99 (0–120kg, Royal Mail 24 or Parcelforce)

• Pallet Delivery – £65 (120kg+)

• Collection – Free, ready 3 hours after order (Blackpool warehouse)

International Orders Shipping Options

• We ship worldwide with FedEx Economy (Tracked, 3–12 working days).

• Shipping rates are calculated at checkout.

• Duties, taxes and customs clearance charges are the responsibility of the customer.

Collection From Our Warehouse

Address:
Yolli
Units 2–4 Arkwright Court
Blackpool and Fylde Industrial Estate
Blackpool, Lancashire
FY4 5DR

Orders will be ready 3 hours after placing your order.

Collection hours:

• Monday–Thursday: 8:00am – 4:00pm

• Friday: 8:00am – 1:00pm

• Closed weekends and bank holidays.